Support Policy

How to reach us, and how quickly we answer.

Last updated July 2026

What we can help with

Our support team is available to help with orders, products, and delivery questions.

The fastest way to reach us is on WhatsApp. We aim to reply within one business day.

For order issues, please keep your order number ready so we can help you quickly.

Still not sure about something? Ask us — we would rather answer than have you guess.